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Nestled amidst sprawling, landscaped grounds, Moon Palace Golf Resort & Spa exudes the beauty of Mexico along with all of the comforts of home. more information...

Moon Palace Golf Resort & Spa

Moon Palace Golf Resort & Spa

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  Destinations in Mexico

 Cancun

Riviera Maya

 Los Cabos

  Puerto Vallarta  

Moon Palace Golf Resort & Spa

Moon Palace Golf Resort & Spa
Meal Plan Type:
All-Inclusive
Ratings: 4.5 stars

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OVERVIEW                                                               

Nestled amidst sprawling, landscaped grounds, Moon Palace Golf Resort & Spa exudes the beauty of Mexico along with all of the comforts of home. Intimate and enchanting, this Riviera Maya resort is a destination onto itself, appealing to families, groups and active travelers with its upscale offering of oversized pools and Jacuzzis, an expansive selection of restaurants and bars, an inviting menu or pampering treatments at the spa, a disco and challenging golf at the Jack Nicklaus-designed course. Whether you are seeking complete relaxation or fun in the sun the Moon Palace Golf Resort & Spa has something for guests of all ages.

HOTEL OVERVIEW                                                   

Number of Floors
3
Elevators
Yes
Number of Rooms
2103
Year Built
1996
Last Renovation
2005
Check-in Time
3:00 PM
Check-out Time
12:00 PM
Check-in Minimum Age
18
Atmosphere
Both Active and Relaxed
Hotel Appeals To
All Groups

HOTEL POLICIES                                                      

Hotel Cancellation Policy:
*Cancellations made inside of 3 days prior to arrival, or no shows, incur a 1 night penalty and applicable product penalties. (Valid through December 23, 2008) (January 1, 2009 - December 21, 2009)

*Cancellations made inside of 14 days prior to arrival, or no shows, incur a 3 night penalty and applicable product penalties. (December 24, 2008 - December 31, 2008) (December 22, 2009 - December 23, 2009)

Length-of-Stay Policy:
Minimum night stay: 3 nights

Hotel Deposit Requirements:
A major credit card imprint or cash deposit may be required upon check-in for telephone or incidental charges.

Hotel Spring Break Policy:
All students must be 18 years of age or older
Students under 18 years of age must travel and room with a parent/legal guardian. (no exceptions)
1 chaperone (over 25 yrs old) for every 20 students.
Proof of age required. All students will be required to provide their valid passports upon check-in.
Alcohol will be served to students over 18 years of age and older only.
Legal drinking age in Mexico is 18. Hotel might ask for an I.D. at any time. Underage drinking and providing alcohol to minors is punishable by law.
Introducing alcohol to the premises or taking it out of from them is not allowed.
Tape recorders, radios and any sound devices may not be used in the rooms , building or at the pool area.
A credit card guarantee is required upon check-in to charge in the event of damage.
The hotel can and will suspend any or all of its services to guests who, in the hotel's opinion, display or enact improper conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes:
Included in vacation price.

Service Charges:
Included in vacation price.

Check-in/Check-out:
3:00 PM check-in
12:00 PM check-out
Minimum check-in age is 18 year round

ADDRESS                                                               

MOON PALACE GOLF & SPA RESORT
KM 340 Caretera Cancun-Chetmual
Cancun, QR
MEXICO

HOTEL AMENITIES                                                   

Non-Smoking Rooms Available
Some Rooms
Handicap Accessible Hotel
Yes
Number of Handicap Equipped Rooms
12
On-Site Shopping
Multiple Shops
Room Service Available
Yes
Room Service Hours
24 Hours
Rollaway Beds
Yes, Complimentary
Cribs
Yes, Complimentary
24-Hour Front Desk
Yes
Wake Up Calls
All Rooms
Concierge
Yes
Porter/Bellhop Available
Yes
Baggage Check Available
Yes, Complimentary
Courtesy
Yes, Complimentary
Safety Deposit Box Available
Yes, Complimentary
ATM Available
Yes
Business Services On-Site
Yes, Fees May Apply
Description of Business Center:
Computers with Internet Access, printers, faxes, and copy machines.
Internet Access Terminal
Yes, Fees May Apply
Housekeeping
Daily
Laundry Service
Yes, Fees May Apply
Laundry Service Type
Valet
Self Parking
Yes, Complimentary
Primary Airport Name
CUN
Distance to Primary Airport
Within 15 miles (24km)

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