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Offering personalized service, inviting accommodations and superior
amenities, The Cancun Palace is a welcoming oasis of sunshine and fun. more information...
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Cancun Palace
Meal Plan Type: All-Inclusive Ratings: 
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OVERVIEW
Offering personalized service, inviting accommodations and superior
amenities, The Cancun Palace is a welcoming oasis of sunshine and fun. Nestled between the Mexican Caribbean and Cancun’s
Nichupte Lagoon, The Cancun Palace offers families and active travelers upscale accommodations, inviting restaurants and bars,
modern amenities and a great location just minutes from the shipping, dining, night life and entertainment of Cancun’s
Hotel Zone. Whether you are indulging with a treatment at the spa, taking advantage of 24-hour room service from the comfort
of you room or simply relaxing with a drink by the pool, The Cancun Palace is the place to be.
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Number of Floors |
12
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Elevators |
Yes
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Number of Rooms |
601
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Year Built |
1988
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Last Renovation |
2006
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Renovations/Important Information:
After a complete renovation, Cancun Palace has new facilities and guestrooms that speak of a sopisticated look and modern
design. |
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Check-in Time |
3:00 PM |
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Check-out Time |
12:00 PM
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Check-in Minimum Age |
18
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Atmosphere |
Both Active and Relaxed |
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Hotel Appeals To |
All Groups |
Hotel Cancellation Policy: *Cancellations made inside of 3 days prior to arrival, or no shows, incur a 1 night penalty and applicable product penalties.
(January 4, 2009 - December 23, 2009)
Length-of-Stay Policy: Minimum
night stay: 3 nights
Hotel Deposit Requirements: A credit card imprint
or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy: All students must be 18 years of age or older Students under 18 years of
age must travel and room with a parent/legal guardian. (no exceptions) 1 chaperone (over 25 yrs old) for every 20 students. Proof of age required. All students will be required to provide their valid passports upon check-in. Alcohol will be
served to students over 18 years of age and older only. Legal drinking age in Mexico is 18. Hotel might ask for an I.D.
at any time. Underage drinking and providing alcohol to minors is punishable by law. Introducing alcohol to the premises
or taking it out of from them is not allowed. Tape recorders, radios and any sound devices may not be used in the rooms
, building or at the pool area. A credit card guarantee is required upon check-in to charge in the event of damage. The hotel can and will suspend any or all of its services to guests who, in the hotel's opinion, display or enact improper
conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.
Transfer
Policy: A price may display when children stay free, if your vacation includes transfers to your hotel.
Room Taxes: Included in vacation price
Service Charges: Included in vacation price
Check-in/Check-out: 3:00 PM check-in 12:00 PM check-out Minimum check-in age is 18 year round.
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CANCUN PALACE Boulevard Kukulcan KM 14.5 2 Cancun, Quintana Roo, Mexico
Non-Smoking Rooms Available |
Some Rooms |
Handicap Accessible Hotel |
Yes |
Number of Handicap Equipped Rooms |
4 |
On-Site Shopping |
Multiple Shops |
Room Service Available |
Yes |
Room Service Hours |
24 Hours |
Rollaway Beds |
Yes, Complimentary |
Cribs |
Yes, Complimentary |
24-Hour Front Desk |
Yes |
Wake Up Calls |
All Rooms |
Concierge |
Yes |
Porter/Bellhop Available |
Yes |
Baggage Check Available |
Yes, Complimentary |
Safety Deposit Box Available |
Yes, Complimentary |
ATM Available |
Yes |
Business Services On-Site |
Yes, Fees May Apply |
Description of Business Center:
Computers w/ Internet, copy machines, TV, DVD player, books, magazines & sitting area |
Internet Access Terminal |
Yes, Complimentary |
Housekeeping |
Daily |
Laundry Service |
Yes, Fees May Apply |
Laundry Service Type |
Valet |
Self Parking |
Yes, Complimentary |
Primary Airport Name |
CUN
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Distance to Primary Airport |
Within 5 miles (8km) |
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